( 01 Contact )
Tell us what
you are up against
( Before you write )
A paragraph is enough. What the problem is, roughly when it needs solving, and who decides. We will tell you honestly whether we are the right studio for it.
Within two
working days
Forty minutes
with a partner
Written, within
a week of the call
Two slots open
for Q4 2026
( 02 New business )
( Six fields · two minutes )
Start with the
problem, not
the brief.
( Direct )
( Not new business )
( Studio hours )
New York — Mon to Fri, 09:00–18:00 ET
Lisbon — Mon to Fri, 09:00–18:00 WET
Between the two, someone is at a desk from 09:00 Lisbon to 18:00 New York. Enquiries sent on a Friday are answered on Monday.
( We will not )
Pitch speculatively
Send a deck before a conversation
Pass you to someone you have not met
( 03 What happens next )
Four steps, about two weeks.
Nothing is billed until the proposal is signed, and the proposal is the last document that changes shape.
Day 01
We read it
Both partners, same morning. If it is not for us we say so and suggest someone better placed.
Day 02
We reply
A real answer with a question or two, not a calendar link and a template.
Week 01
Forty minutes
A call with the partner who would lead it. Bring the person who decides.
Week 02
Proposal
Scope, fee and dates in writing. We hold the slot for fourteen days.
( 04 Where we are )
( Two studios · visitors welcome )
Pl. 01 Wythe Avenue, Brooklyn
New York
Address
148 Wythe Avenue
Brooklyn, NY 11249
Nearest
Bedford Av (L)
six minutes on foot
Hours
Mon–Fri, 09:00–18:00
Ask for
Mara or the front desk
Pl. 02 Rua da Esperança, Lisboa
Lisbon
Address
Rua da Esperança 32
1200-655 Lisboa
Nearest
Cais do Sodré
twelve minutes on foot
Hours
Mon–Fri, 09:00–18:00
Ask for
João or the studio line
Coffee is genuinely fine at either. Tell us a day ahead and someone will be there to meet you.
( 05 Asked most )
( Four questions · more on Services )
Answers before the
first call.
Do you take on small projects?
Yes. A two-week sprint at $18k is the smallest shape we run, and it is a real piece of work rather than a trial.
Are you taking work now?
Two slots are open for Q4 2026. Retainers can usually start within a month.
We are not sure what we need.
Write anyway. Half our projects start as one thing and are scoped as another after the first call.
Do you work remotely?
Most of the time, with two or three days on site at the start and the end. Nine countries so far.
Let's make
something
lasting